How to get help
| Channel | Use it for |
|---|---|
| Support | Questions, access or installation requests, security issues, and anything urgent |
We respond to emails within 24 hours.
When opening an issue, start the title with [Atlasmaid], so it's easy to spot among the repository's other apps.
What to include
To help us reproduce the problem quickly, please include:
- What happened and what you expected to happen.
- The page: a link to the Confluence page with the diagram.
- The Mermaid code: copy it with the Copy Mermaid code button on the diagram's toolbar, or from the macro editor.
- The app version, shown in the bottom-left corner of the macro editor (for example "Atlasmaid 1.0.0 · KODICE").
- Your browser and operating system.
- Screenshots, and any errors from the browser's developer tools console (F12 → Console), if you can.
For help with Mermaid syntax itself, see the Mermaid documentation.